Thank you for choosing to use our QWERKY TAGS services. We strive to provide you with the best possible service and products. However, we understand that there may be situations where a refund is required. This refund policy outlines our guidelines for refunds.
1. Eligibility for Refund.
You may be eligible for a refund if:
-You have purchased a product or service from our company.
-The product or service is defective or does not meet your expectations.
-You have not used the product or service.
2. Refund Process.
To request a refund, please contact our customer service team at info@qwerkytags.com you will need to provide us with the following information.
-Your name and contact information.
-Details of the product or service purchased.
-The reason for the refund request.
Once we receive your refund request, we will review it and notify you of our decision. If your refund request is approved, we will process the refund to your original payment method 45days.
3.Non-Refundable Products and Services.
The following products and services are non-refundable:
-Digital products, such as Activated QR codes, once they have been activated by you.
-Services that have been fully performed, such as scanning, calling, or messaging.
-Products that have been customized to your specifications.
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4. Chargebacks.
If you dispute a charge with your credit card company or payment provider without first requesting a refund from us, we reserve the right to terminate your account and pursue legal action to recover the amount owed to us.
5. Changes to Refund Policy.
We may update this refund policy from time to time. If we make any material changes, we will notify you by email or through our website. Your continued use of our products and services after the changes have been made will constitute your acceptance of the updated refund policy.
7. Retention of Personal Information.
We will retain your personal information for as long as necessary to provide you with our services, and as required by law. We will delete your personal information when it is no longer needed for these purposes.
If you have any questions or concerns about our refund policy, please contact us at info@qwerkytags.com we will respond to your inquiry as soon as possible..